Mitel Phone Manual M695

The Mitel M695 is a professional IP conference phone designed for medium to large meeting rooms. It features high-definition audio with full-duplex technology, a large color touchscreen display, support for multiple VoIP protocols (SIP, Mitel MiVoice Business), Bluetooth connectivity, integrated Ethernet switch, USB port for expansion, and advanced acoustic features like noise suppression and echo cancellation. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large color touchscreen, HD audio microphone array, Ethernet ports, Bluetooth antenna, USB port, Volume/Mute controls.

Feature	Description
HD Audio Microphone Array	360-degree pickup with noise suppression and echo cancellation
Color Touchscreen Display	4.3-inch LCD for call management and settings
Ethernet Ports (2)	LAN and PC ports with integrated switch
Bluetooth	For wireless headset and smartphone connectivity
USB Port	For firmware updates and expansion modules
Volume/Mute Controls	Physical buttons for quick audio adjustment
Speakerphone	Full-duplex HD speaker for clear conference audio
Protocol Support	SIP, Mitel MiVoice Business, BroadWorks
Power over Ethernet (PoE)	IEEE 802.3af compliant
Programmable Keys	Soft keys for speed dial, call handling, and features

Installation

Unpack and inspect contents. Place on stable conference table.

Connect to network: Use Ethernet cable to LAN port; use PoE or external power adapter.
Connect PC: Use second Ethernet port to daisy-chain computer connection.
Power on: Phone will boot and attempt to obtain IP address.
Position microphone: Ensure clear area around phone for optimal audio pickup.

WARNING! Use only approved power sources. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Obtain IP automatically via DHCP or enter static IP through web interface.
Server registration: Enter SIP server details or MiVoice Business server IP.
Set language: In Settings menu, select preferred language (default ENGLISH).
Configure audio: Run audio setup wizard to calibrate microphone and speaker levels.
User account: Enter extension number and authentication credentials.

CAUTION! Secure all cables to prevent tripping hazards in meeting room.

Specifications

Display: 4.3-inch color TFT touchscreen (480 x 272 pixels).
Audio: HD Voice (G.722, Opus), wideband audio, acoustic fence technology.
Network: Dual 10/100/1000 Mbps Ethernet ports with PoE (802.3af).
Wireless: Bluetooth 4.2 with HSP, HFP, A2DP profiles.
Protocols: SIP RFC 3261, MiVoice Business, TLS, SRTP.
Power: PoE (802.3af) or 48V DC external power adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Dimensions: 240mm x 180mm x 60mm (9.4" x 7.1" x 2.4").
Weight: 1.2 kg (2.65 lbs).

Controls and Settings

Access settings via touchscreen menu or web interface. Physical Controls: Volume up/down, Mute button, Power.

Touchscreen Interface: Home screen with call status, directory, settings, and features.

Audio Settings: Microphone gain, speaker volume, noise reduction level, acoustic fence radius. Network: IP configuration, VLAN, QoS, DNS. Call Features: Call forward, transfer, conference, hold, park. Display: Brightness, contrast, screensaver, language. Security: Admin password (default: admin), user password, encryption settings.

Connecting Devices

Network: Ethernet cable to LAN port. PC: Second Ethernet port for daisy-chaining. Bluetooth: Pair headset or smartphone. USB: Connect for firmware updates.

Turn off phone before connecting external devices.
Pair Bluetooth: Enable Bluetooth in settings, put device in pairing mode.
Connect USB: Insert USB drive with firmware or configuration files.
Verify connections: Check link lights on Ethernet ports.

Tip: Use shielded Ethernet cables in environments with potential interference.

Advanced Features

Supports advanced call handling and collaboration features.

Conference calls: Add up to 8 parties in ad-hoc conference.
Call recording: Initiate recording via touchscreen (requires server support).
Bluetooth streaming: Play music from smartphone through phone speaker.
Acoustic Fence: Define virtual boundary to filter out distant noise.
Directory integration: Sync with corporate LDAP or local directory.
Speed dial: Assign frequently called numbers to programmable keys.
XML applications: Display custom web applications on touchscreen.
Firmware updates: Deploy via USB, web interface, or centralized management.

WARNING! Do not expose USB port to moisture. Use only supported USB devices.

Accessibility Features

Visual: Adjustable screen contrast, large font option. Audio: Hearing aid compatible, adjustable ringer volume and patterns. Physical: Tactile buttons for volume and mute.

Care & Cleaning

Unplug before cleaning. Use slightly damp lint-free cloth; avoid liquids, aerosols, and abrasive cleaners.

CAUTION! Do not spray directly on device. Keep away from extreme temperatures and humidity.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European market. ICES-003: Complies with Canadian standards. Copyright © 2023 Mitel Networks Corporation. All trademarks are property of their respective owners. For support, visit www.mitel.com/support or contact 1-800-MITEL-4U (1-800-648-3548).

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/connection	Check PoE switch or power adapter; verify cable connection.
No network connection	Cable/DHCP	Check Ethernet cable; verify DHCP server availability; check VLAN configuration.
Registration failed	Server settings/credentials	Verify SIP server address, extension, and password; check firewall settings.
Poor audio quality	Network/placement	Check network QoS; reposition phone for better microphone pickup; run audio calibration.
Bluetooth not connecting	Pairing mode/distance	Ensure device in pairing mode; move within 3 meters; remove interference sources.
Touchscreen unresponsive	Calibration/software	Restart phone; recalibrate touchscreen via settings; update firmware.

Reset: Press and hold # key during boot for factory reset (erases all settings).

Service: 1-800-MITEL-4U; www.mitel.com/support