Mitel Phone Manual 8568

The Mitel 8568 is a professional IP desktop phone designed for business environments, featuring a high-resolution color display, support for multiple lines, HD voice quality, integrated Gigabit Ethernet, Power over Ethernet (PoE), programmable keys, headset compatibility, and advanced telephony features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color LCD display, Handset, Base unit, Ethernet ports, Programmable keys, Headset jack.

Feature	Description
Display	High-resolution color LCD with adjustable contrast
Audio	HD Voice for superior sound quality
Network	Dual Gigabit Ethernet ports with PoE support
Programmable Keys	Configurable for line appearances, speed dials, features
Headset Port	3.5mm jack for headset connectivity
Handset	Ergonomic design with noise-canceling microphone
Speakerphone	Full-duplex for natural conversations
Message Waiting Indicator	LED for visual voicemail notification
Volume Controls	Dedicated buttons for handset, speaker, ringer
Navigation Key	4-way directional pad for menu navigation

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable from switch/router to LAN port on phone.
Connect computer (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug coiled cord into handset jack.
Power the phone: Use PoE from switch or connect AC power adapter.

WARNING! Use only approved power adapter. Ensure cables are not pinched or damaged.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone may auto-configure via DHCP; check with administrator.
Extension registration: Enter extension number and credentials as provided.
Set language: In SETTINGS menu, select preferred language.
Adjust audio: Use volume controls to set handset, speaker, and ringer levels.
Program keys: Assign functions to programmable keys via web interface or phone menu.

CAUTION! Place phone on flat, stable surface away from heat sources.

Specifications

Display: 4.3-inch color TFT LCD, 480 x 272 pixels.
Audio Codecs: G.711, G.722, G.729, Opus.
Network: 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
Programmable Keys: Up to 24 configurable keys.
Supported Protocols: SIP, RTP, SRTP, TLS.
Power Source: PoE (802.3af) or 48V DC power adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Compliance: FCC Part 15, CE, RCM.

Controls and Settings

Access menu via NAVIGATION key or dedicated buttons. Front Panel: MESSAGE, HOLD, TRANSFER, CONFERENCE, VOLUME UP/DOWN, MUTE, HEADSET, SPEAKERPHONE.

Display Soft Keys: Context-sensitive functions shown on screen.

Settings: Audio (ringer type/volume, handset volume), Display (contrast, backlight timeout), Network (IP configuration), Features (call forwarding, do not disturb). Programmable Keys: Configure via web interface for speed dial, BLF, call park. Admin: Web interface access for advanced configuration (default IP via DHCP).

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Headset: 3.5mm jack.

Turn off phone and devices before connecting.
Match cables to ports (Ethernet to LAN, handset to handset jack).
Verify connections are secure.

Tip: Use Cat5e or higher Ethernet cables for optimal performance.

Advanced Features

Supports call handling, conferencing, messaging.

Make call: Lift handset or press SPEAKERPHONE, dial number.
Answer call: Lift handset, press SPEAKERPHONE, or press ANSWER soft key.
Hold: Press HOLD button during active call.
Transfer: Press TRANSFER, dial target, press TRANSFER again.
Conference: Press CONFERENCE, dial participant, press CONFERENCE to join.
Call Forwarding: Enable via menu or web interface.
Do Not Disturb: Activate to silence ringer and send calls to voicemail.
Speed Dial: Program keys for one-touch dialing.

WARNING! Do not expose phone to liquids. Use approved accessories only.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio: Adjustable ringer volume and tone. Display: Adjustable contrast and font size via settings menu.

Care & Cleaning

Unplug before cleaning. Use slightly damp, lint-free cloth; no liquids or aerosols.

CAUTION! Do not spray liquids directly on phone; keep away from extreme temperatures.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Mitel Networks Corporation. All trademarks are property of their respective owners. For support, visit www.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/cable	Check PoE switch or power adapter; ensure cable is connected securely.
No network connectivity	Cable/DHCP	Verify Ethernet cable; check DHCP server; restart phone.
No audio	Volume/mute	Adjust volume controls; check MUTE status; verify handset connection.
Display blank	Power/contrast	Ensure phone is powered; adjust display contrast in settings.
Calls not connecting	Registration/network	Verify extension registration; check network configuration with administrator.

Reset: Press and hold # key during boot for factory reset (use caution).

Service: Contact authorized Mitel dealer or visit www.mitel.com/support.