mitel phone manual 5330e

The Mitel 5330e IP Phone is a business-grade SIP desk phone featuring a high-resolution graphical display, programmable line/feature keys, integrated Gigabit Ethernet switch, PoE support, wideband audio, and support for advanced telephony features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Graphical LCD display, Handset, Programmable keys, Message Waiting Indicator, Volume controls, Ethernet ports.

Feature	Description
Display	High-resolution graphical LCD with backlight
Programmable Keys	Configurable for line appearances, speed dials, or features
Audio	Wideband audio support for high-quality voice
Network	Dual Gigabit Ethernet ports with integrated switch
Power	Power over Ethernet (PoE) or external power adapter
Headset Port	For connecting a wired headset
Message Waiting Indicator	LED indicates new voicemail messages
Volume Controls	Separate controls for handset, speaker, and ringer
Hold Button	Places active call on hold
Conference Button	Initiates conference calls

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Use Ethernet cable from switch/router to LAN port on phone.
Connect computer (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug handset cord into dedicated jack.
Connect headset (optional): Plug into headset port.
Apply power: Use PoE from switch or connect external power adapter.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone may obtain IP address automatically via DHCP.
Server configuration: Enter SIP server address provided by your administrator.
User credentials: Enter extension number and SIP password.
Test call: Place a test call to verify audio and registration.
Program keys: Configure programmable keys for desired features.

CAUTION! Keep phone away from liquids and extreme temperatures.

Specifications

Display: Graphical LCD with backlight.
Audio Codecs: G.711, G.729, G.722 (wideband).
Network: 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
Ports: Two RJ45 Ethernet, RJ9 handset, headset, external power.
Programmable Keys: Multiple configurable keys.
Protocols: SIP, RTP, TCP/IP, DNS, DHCP, HTTP.
Power Source: PoE (802.3af) or 48V DC power adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menu via dedicated Menu button or soft keys under display. Front Panel: Handset, Display, Navigation keys, Volume controls, Hold, Mute, Speakerphone.

Programmable Keys: Can be set as line keys, speed dials, BLF, or feature access.

Settings: Network configuration, SIP settings, Audio settings (ringer, handset, speaker volumes), Time/Date, Language. Features: Call Forward, Do Not Disturb, Call Waiting, Conference, Transfer.

Connecting Devices

Network: LAN port to switch. Computer: PC port to computer NIC. Handset/Headset: Dedicated jacks.

Turn off phone before connecting cables if using external power.
Match cables to correct ports (Ethernet to LAN, handset to RJ9).
Verify link lights on Ethernet ports after connection.

Tip: Use quality CAT5e or higher Ethernet cables for best performance.

Advanced Features

Supports advanced telephony features via SIP.

Call Handling: Answer, hold, transfer, conference.
Call Forward: Forward calls based on rules (always, busy, no answer).
Do Not Disturb: Silence ringer and send calls to voicemail.
Speed Dial: Assign numbers to programmable keys.
BLF (Busy Lamp Field): Monitor status of other extensions.
Directory: Access personal and corporate directories.
Call History: View missed, received, and dialed calls.
Network Statistics: View packet and quality statistics.

WARNING! Configuration changes may affect service. Consult administrator.

Accessibility Features

Visual Alerts: Flashing message waiting indicator. Audio Adjustments: Independent volume controls for ringer, handset, speaker. High-Contrast Display: Adjustable display contrast for visibility.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth; do not use liquids or aerosols directly on phone.

CAUTION! Do not spray cleaners directly on phone. Keep vents clear of obstructions.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked. For support, visit www.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source	Check PoE switch or power adapter connection; try different outlet.
No network connection	Cable/DHCP	Check Ethernet cable and link lights; verify DHCP server is reachable.
No dial tone	Registration/SIP	Verify SIP settings and server address; check username/password.
Poor audio quality	Network/Codec	Check network for packet loss; verify codec configuration.
Display issues	Settings	Adjust display contrast in settings; reboot phone.

Reset: Use reset button on back or factory reset via menu to restore defaults.

Service: Contact your system administrator or authorized Mitel dealer.