Mitel Phone Manual 5330

The Mitel 5330 IP Phone is a feature-rich business telephone designed for use with Mitel communications platforms. It offers high-quality audio, a large backlit display, programmable keys, support for multiple lines, and integration with various telephony features. Below are key sections covering its features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Large backlit LCD display, Handset, Speakerphone, Programmable feature keys, Navigation cluster, Volume controls.

Installation

Unpack and inspect contents. Place phone on a stable, flat surface.

1. Connect to Network: Plug an Ethernet cable from your network switch into the LAN port on the phone. Use the PC port to connect a computer if desired.
2. Connect Handset: Plug the coiled handset cord into the jack marked with a handset icon.
3. Power the Phone: Use the provided power adapter OR ensure your network switch provides Power over Ethernet (PoE).
4. Connect Headset (Optional): Plug a headset into the 3.5mm headset jack.

WARNING! Use only the provided or approved power adapter. Ensure cables are routed to avoid tripping hazards.

First-Time Setup

Once powered, the phone will boot and attempt to contact the configuration server.

1. Network Configuration: The phone typically receives its IP address and settings automatically via DHCP. Check the display for the assigned IP.
2. Extension Registration: Your system administrator will provision your extension. The phone will register automatically if pre-configured.
3. Verify Operation: Lift the handset or press the Speaker key to get a dial tone.
4. Set Preferences: Use the Options menu to set language, time/date, ring tones, and volume levels.

CAUTION! Do not attempt to reprogram system-level settings without administrator guidance.

Specifications

• Model: Mitel 5330 IP Phone.
• Protocols: SIP, MiNet.
• Audio: Wideband audio (G.722), G.711, G.729.
• Network: Dual 10/100 Mbps Ethernet ports with PoE (802.3af).
• Display: Backlit graphical LCD, 4 lines of text.
• Programmable Keys: Up to 24 configurable feature keys (model dependent).
• Connectors: Handset, headset (3.5mm), LAN, PC, power.
• Power Source: 48V DC via PoE or external power adapter.
• Operating Environment: Standard office conditions.

Controls and Settings

Access menus via the Navigation cluster and soft keys under the display.

Front Panel: Handset, Speaker key, Hold key, Mute key, Volume keys, Navigation cluster, programmable feature keys.

Basic Settings (User Menu): Ring Tone selection, Display contrast, Time/Date format, Call Forwarding, Speed Dial assignment. Advanced Settings (Admin/Options Menu): Network configuration (if allowed), SIP settings, Firmware information, Factory reset.

Connecting to Network

Primary connection is via Ethernet. The phone can also pass data through to a connected PC.

1. Ensure the network switch port is active and configured for data (and PoE if used).
2. Connect the network cable to the phone's "LAN" port.
3. Connect a PC cable from the phone's "PC" port to the computer's network port.
4. The phone will obtain an IP address. View it under Options > Status > Network.

Tip: Use standard CAT5e or higher Ethernet cables for reliable connectivity.

Basic Operation

Making and receiving calls.

1. Make a Call: Lift handset OR press Speaker, then dial the number. Use the dial pad or a programmed speed dial key.
2. Answer a Call: Press the flashing line key, press Speaker, or lift the handset.
3. End a Call: Hang up the handset or press the Speaker key again.
4. Hold: Press the Hold key during a call. Press the held line's key to retrieve.
5. Mute: Press the Mute key during a call to mute your microphone. Press again to unmute.
6. Adjust Volume: Use the Volume Up/Down keys during a call for handset/speaker volume, or while idle for ringer volume.
7. Transfer a Call: Press Transfer, dial the destination number, announce the call, then press Transfer again to complete.

WARNING! Do not expose the phone to liquids. Keep the handset cord untangled.

Advanced Features

Call Forwarding: Set via Options menu or feature code (e.g., *72). Conference: Use the Conf/Join soft key to add multiple parties. Speed Dial: Program keys or use abbreviated dialing codes. Headset Mode: Toggle between handset and headset using the Headset key or soft key. Message Waiting: LED indicator lights when you have a new voicemail.

Care & Cleaning

Disconnect power before cleaning. Use a soft, slightly damp cloth to clean the exterior. Do not use abrasive cleaners or sprays directly on the phone.

CAUTION! Never immerse the phone in liquid. Avoid getting moisture in openings.

Regulatory Information

FCC Part 15: Class A digital device. Complies with Canadian ICES-003. This equipment generates, uses, and can radiate radio frequency energy. For support, visit www.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Reset: Options > Advanced > Reset Settings (User reset) or factory reset via physical button combination (see admin guide).

Service: Contact your system administrator or authorized Mitel service provider.