Mitel Phone 5340 Manual

The Mitel Phone 5340 is a feature-rich IP phone designed for business environments, offering high-quality audio, a large graphical display, programmable keys, support for multiple lines, and integration with Mitel communication platforms. Below are key sections covering features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large backlit graphical display, programmable feature keys, handset with headset jack, Ethernet ports for network connection, and integrated speakerphone.

Feature	Description
Display	Large graphical LCD with backlight for easy viewing
Programmable Keys	Configurable for speed dial, line appearances, and features
Audio Quality	Wideband audio support for clear voice calls
Network Ports	Dual Ethernet ports (LAN and PC) with PoE support
Handset/Headset	Standard handset and dedicated headset jack
Speakerphone	Full-duplex speakerphone for hands-free conversations
Message Waiting Indicator	LED indicator for voicemail and messages
Volume Controls	Dedicated buttons for ringer, handset, and speaker volume
MUTE	Button to mute microphone during calls
POWER	Powered via PoE or optional AC adapter

Installation

Unpack and inspect contents. Place phone on stable surface near network outlet.

Connect to network: Use Ethernet cable to connect LAN port to network switch.
Connect PC (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug coiled handset cord into handset jack.
Power the phone: Use Power over Ethernet (PoE) or connect AC adapter.

WARNING! Use only approved power sources. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts and system provisioning.

Network registration: Phone will attempt to register with IP telephony server.
Set language: In settings menu, select preferred language (default ENGLISH).
Configure time/date: Automatically set via network or manually in menu.
Program keys: Assign functions to programmable keys via web interface or phone menu.

CAUTION! Do not disconnect during firmware updates. Ensure stable network connection.

Specifications

Display: 4.3-inch graphical LCD with backlight.
Audio: Wideband audio, G.711, G.729 codec support.
Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE.
Protocols: SIP, MiNet (Mitel proprietary).
Programmable Keys: Up to 24 configurable keys.
Power Source: PoE (802.3af) or 48V DC adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Supported Features: Call forward, transfer, conference, hold, voicemail.

Controls and Settings

Access menu via dedicated MENU button or soft keys under display. Navigation: 4-way directional pad with OK button.

Front Panel: Handset, speakerphone, volume controls, MUTE, headset jack, programmable keys.

Settings Menu: Language, time/date, ring tones, display contrast, network configuration. Programmable Keys: Assign speed dial, line appearances, call park, busy lamp field (BLF). Audio: Adjust ringer, handset, speaker, headset volume independently.

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Headset: Standard 3.5mm jack.

Turn off phone and devices before connecting.
Use Cat5e or higher Ethernet cables for network connections.
For headset use, plug into dedicated headset jack.

Tip: Use PoE switch to reduce cable clutter and simplify installation.

Advanced Features

Supports advanced call handling and productivity features.

Multiple Lines: Handle multiple calls with line appearance keys.
Call Transfer: Blind or attended transfer using TRANSFER button.
Conference Calls: Set up multi-party conferences.
Call Forward: Forward calls to another number via menu.
Voicemail: Access with dedicated key or dial voicemail number.
Speed Dial: Program frequently dialed numbers to keys.
Busy Lamp Field (BLF): Monitor status of other extensions.
Web Interface: Configure advanced settings via built-in web server.

WARNING! Configure advanced features per system administrator guidelines.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio: Adjustable ringer volume and tones. Display: Adjustable contrast and backlight timeout.

Care & Cleaning

Unplug from power before cleaning. Use slightly damp cloth; do not use liquids or aerosols directly on phone.

CAUTION! Avoid moisture entering openings. Do not use abrasive cleaners.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian EMI standards. Copyright © Mitel Networks Corporation. For support, visit www.mitel.com or contact your system administrator.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/connection	Check PoE switch or AC adapter; ensure cable is secure.
No network registration	Network settings/cable	Verify IP settings; check Ethernet cable; restart phone.
No audio on calls	Volume settings/connections	Adjust volume; check handset/headset connection; ensure mute is off.
Display is blank	Backlight/power	Adjust display contrast/timeout; check power connection.
Keys not responding	Phone lock/software	Check if phone is locked; restart phone; contact administrator.

Reset: Menu > Settings > System > Reset to factory defaults if needed.

Service: Contact system administrator or Mitel support at www.mitel.com.