Mitel Phone 5330e Manual

The Mitel 5330e is a feature-rich IP phone designed for business environments, offering high-quality audio, a large graphical display, programmable keys, and support for various telephony features. It connects to IP networks for VoIP calls, supports multiple lines, and integrates with Mitel communication systems. Below are key sections for overview, installation, configuration, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Network 7. Using Phone Features 8. Programmable Keys 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large backlit graphical display, handsfree speakerphone, headset port, programmable keys, Ethernet ports, volume controls.

Feature	Description
Graphical Display	High-contrast screen for call information and menus
Handsfree Speakerphone	Full-duplex for clear conversations
Headset Port	3.5mm jack for headset connectivity
Programmable Keys	Configurable for speed dial, line appearances, features
Ethernet Ports	Two 10/100 Mbps ports for network and PC pass-through
Volume Controls	Separate controls for handset, speaker, ringer
Message Waiting Indicator	LED for voicemail notifications
Mute Key	Mutes microphone during calls
Navigation Keys	Arrow keys for menu navigation and scrolling
Power over Ethernet (PoE)	Supported for simplified installation

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable to connect LAN port to network switch.
Connect PC: Use second Ethernet port for PC connection if needed.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: Use power adapter or rely on PoE if supported by network.

WARNING! Use only approved power adapter. Ensure network cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone may obtain IP address automatically via DHCP.
Server configuration: Enter IP address of Mitel communication server if required.
Extension setup: Assign extension number via administrator or web interface.
Personalize settings: Set language, time, date, ring tones.

CAUTION! Do not disconnect during firmware updates. Ensure stable network connection.

Specifications

Display: 132 x 64 pixel graphical LCD with backlight.
Audio: Wideband audio support, G.711, G.729 codecs.
Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE.
Programmable Keys: Up to 24 configurable keys (model dependent).
Connectors: Two RJ45 Ethernet, RJ9 handset, 3.5mm headset, DC power.
Protocols: SIP, Mitel MiNet, TCP/IP, DHCP, DNS.
Power Source: 48V DC via power adapter or PoE.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menus via navigation keys and softkeys. Front Panel: MUTE, VOLUME UP/DOWN, NAVIGATION arrows, SPEAKERPHONE, HEADSET.

Softkeys: Context-sensitive keys below display for call functions.

Settings: Language, time format, display contrast, ring tone selection, audio settings (handset/speaker volume). Network: IP configuration, VLAN settings, server addresses. Features: Call forward, do not disturb, speed dials, call logs.

Connecting to Network

Ethernet: LAN port to network; PC port to computer. Power: Adapter or PoE.

Turn off phone before connecting cables if using power adapter.
Connect Ethernet cable from switch to LAN port on phone.
For PC connection, use second Ethernet cable from PC port to computer.
Apply power; phone will boot and attempt network registration.

Tip: Use quality CAT5e or higher cables for reliable connectivity.

Using Phone Features

Supports basic and advanced telephony features.

Make call: Lift handset or press SPEAKERPHONE, dial number.
Answer call: Lift handset, press SPEAKERPHONE, or press ANSWER softkey.
Hold: Press HOLD key during call.
Transfer: Press TRANSFER, dial target, then transfer again.
Conference: Press CONFERENCE, dial participant, then conference again.
Call forward: Activate via menu or feature code.
Voicemail: Press MESSAGE key or dial voicemail access number.
Redial: Press REDIAL or access from call logs.

WARNING! Do not expose phone to liquids. Use approved accessories only.

Programmable Keys

Programmable keys can be set as line appearances, speed dials, or feature keys (e.g., call forward, do not disturb). Configure via phone menu or web interface.

Care & Maintenance

Unplug before cleaning. Use soft, dry cloth; avoid abrasive cleaners.

CAUTION! Do not use liquids or sprays directly on phone. Keep vents clear.

Regulatory Information

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power adapter/PoE	Check power connection; try different outlet; ensure PoE switch is enabled.
No network connectivity	Cables/DHCP	Check Ethernet cables; verify DHCP server; restart phone.
No dial tone	Registration/server	Verify phone is registered to server; check extension configuration.
Poor audio quality	Network/audio settings	Check network for packet loss; adjust volume; verify codec settings.
Display issues	Settings/power	Adjust contrast; restart phone; check for firmware updates.

Reset: Menu > Settings > Reset to factory defaults if needed.

Service: Contact Mitel support or authorized service provider.