Mitel Phone 5330e IP Phone Manual

The Mitel 5330e is a feature-rich IP phone designed for business environments, supporting VoIP protocols, high-quality audio, and a clear graphical display. It offers programmable keys, headset compatibility, multiple line appearances, and integration with Mitel communication platforms. Below are key sections covering features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Graphical LCD display, Handset, Programmable keys, Message waiting indicator, Volume controls, Headset jack, Ethernet ports.

Installation

Unpack and inspect contents. Place on stable surface.

1. Connect to Network: Use Ethernet cable to connect LAN port to switch; use PC port for computer if needed.
2. Connect Handset: Plug coiled handset cord into handset jack.
3. Power the Phone: Use Power over Ethernet (PoE) or connect external power adapter.
4. Connect Headset: Optional; plug into headset jack.

WARNING! Use only approved power adapter. Ensure network cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network Registration: Phone will attempt to obtain IP address and register with VoIP server.
2. Set Language: In SETTINGS menu, select preferred language.
3. Configure Time/Date: Set via menu or automatically from network.
4. Program Keys: Assign functions to programmable keys as needed.

CAUTION! Do not disconnect during firmware update. Ensure proper ventilation.

Specifications

• Display: 132 x 65 pixel graphical LCD with backlight.
• Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE.
• Audio: Wideband audio support, HD voice capable.
• Ports: Two RJ45 Ethernet, RJ9 handset, 3.5mm headset.
• Protocols: SIP, MiNet.
• Power: PoE (Class 2) or 48V DC external adapter.
• Operating Temp: 0°C to 40°C.
• Supported Features: Call hold, transfer, conference, forward, voicemail.

Controls and Settings

Access menu via NAVIGATION keys. Front Panel: HANDSFREE, MUTE, NAVIGATION, soft keys.

Programmable Keys: Can be set as line keys, speed dial, or feature keys (e.g., DND, Call Forward).

Settings: Language, Time/Date, Ring Tones, Display Contrast, Network Configuration. Audio: Volume controls for handset, speaker, ringer. Features: Call Hold, Transfer, Conference, Forward, Redial, Voicemail access.

Connecting Devices

Network: LAN port to switch; PC port to computer. Headset: 3.5mm jack. Handset: RJ9 connector.

1. Turn off devices before connecting.
2. Use Cat5e or better Ethernet cables.
3. For PoE, ensure switch provides adequate power.

Tip: Label cables for easy identification.

Advanced Features

Supports advanced call handling and customization.

1. Speed Dial: Program keys for one-touch dialing.
2. Call Forward: Redirect calls to another number.
3. Conference: Merge multiple calls into a conference.
4. Do Not Disturb (DND): Silence calls with visual indicator.
5. Call Lists: Access missed, received, and dialed calls.
6. Network Statistics: View IP address, packet data.
7. Firmware Update: Can be updated via network.

WARNING! Backup configuration before firmware update. Do not power off during update.

Accessibility Features

Adjustable Ring Tones: Multiple volume levels and patterns. Visual Alerts: Flashing LED for incoming calls. High Contrast Display: Adjustable for better visibility.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth for exterior; do not use liquids on display or keys.

CAUTION! Do not use abrasive cleaners or solvents. Keep away from excessive moisture.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked. For support, visit www.mitel.com or contact authorized Mitel dealer. Copyright © Mitel Networks Corporation. All trademarks are property of their respective owners.

Troubleshooting

Reset: Hold MUTE key while powering on for factory reset (caution: erases configuration).

Service: Contact system administrator or Mitel support.