Mitel Cordless Handset Manual

The Mitel Cordless Handset is a DECT-based wireless telephone accessory designed for use with compatible Mitel business phone systems. It provides mobility within range of its base station, featuring clear audio quality, multiple handset support, long battery life, intuitive controls, and integration with system features like call transfer, conferencing, and voicemail. Below are key sections covering safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Phone System 7. Making and Receiving Calls 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Cordless Handset, Charging Cradle, AC Power Adapter, Battery Pack, User Guide.

Feature	Description
DECT Technology	Secure, interference-free wireless communication
Multi-Handset Support	Register multiple handsets to a single base
Backlit Display	Easy viewing in low light conditions
Speakerphone	Hands-free conversation capability
Battery Indicator	Shows remaining battery level on display
Headset Jack	For connecting a wired headset (2.5mm/3.5mm)
Menu Navigation Keys	Access handset and system settings
Mute Function	Temporarily mute microphone during a call
Redial	Quickly dial the last called number
Intercom/Paging	Call between registered handsets

Installation

Unpack and inspect contents. Place charging cradle on a stable, flat surface.

Install Battery: Insert battery pack into handset compartment, connect terminals, close cover.
Charge Handset: Place handset in charging cradle; ensure charging indicator lights.
Connect Base: If applicable, connect base station to the Mitel phone system via provided cable.
Power On: Plug AC adapter into charging cradle/base and into a wall outlet.

WARNING! Use only the provided or approved Mitel power adapter and battery. Do not expose to moisture.

First-Time Setup

After initial charge (approx. 8 hours), power on the handset.

Register Handset to Base: Follow on-screen prompts or press registration button on base/handset as per model.
Set Date/Time: Use handset menu (Settings > Date & Time) to configure.
Adjust Ringer & Volume: Set ringer tone and volume levels via handset menu.
System Integration: Ensure handset is recognized by the Mitel phone system for full feature access.

CAUTION! Initial battery charge is critical for performance and lifespan.

Specifications

Technology: DECT 6.0 (or as per model).
Operating Range: Up to 300 feet indoors (may vary with environment).
Battery: Rechargeable Ni-MH or Li-ion battery pack.
Talk Time: Up to 10 hours (typical).
Standby Time: Up to 120 hours (typical).
Display: Backlit graphical or text LCD.
Charging Contacts: Gold-plated for reliability.
Power Source: AC adapter (Input: 100-240V AC, Output: as specified).
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via dedicated MENU or soft key. Front Keys: TALK/SPEAKERPHONE, END CALL, NAVIGATION ARROWS, SELECT, VOLUME UP/DOWN.

Menu Structure: Phonebook, Call History, Settings (Ringer, Display, Sound, System), Intercom.

Settings: Ringer Type/Volume, Display Contrast/Backlight Timeout, Audio (Tone, Equalizer), System (Language, Registration). Features: Redial, Mute, Hold, Transfer, Conference (dependent on system configuration).

Connecting to Phone System

Base connects to Mitel system (e.g., MiVoice Office 250/Office 400) via analog port or specific expansion module.

Ensure phone system and base are powered off.
Connect base LINE port to system's analog station port using a standard telephone cable (RJ-11).
Power on the base station, then power on the phone system.
Register handset as per First-Time Setup.

Tip: Consult your Mitel system administrator for correct port assignment and configuration.

Making and Receiving Calls

Basic call functions.

Make Call: Press TALK/SPEAKERPHONE or lift handset, dial number, press TALK again.
Answer Call: Press TALK/SPEAKERPHONE or any digit key (if configured) when ringing.
End Call: Press END CALL or place handset in cradle.
Adjust Volume: Use VOLUME keys during a call.
Mute: Press MUTE key during a call; press again to resume.
Use Speakerphone: Press SPEAKERPHONE key to toggle hands-free mode.
Access Voicemail: Press and hold 1 or dial system voicemail access number.

WARNING! Maintain safe distance from the base for optimal signal strength.

Advanced Features

Phonebook: Store contacts in handset memory. Call History: View missed, received, dialed calls. Intercom: Call another registered handset by selecting its number from menu. System Features: Call Transfer, Conference Calling, Call Hold - functionality depends on Mitel system programming.

Care & Maintenance

Clean handset and cradle with a soft, dry cloth. Do not use chemicals or abrasives. Periodically clean charging contacts with a dry cotton swab.

CAUTION! Do not expose to extreme temperatures. Battery replacement: Use only Mitel-approved battery.

Regulatory Information

FCC Part 15: This device complies with part 15 of the FCC Rules. Operation is subject to condition that this device does not cause harmful interference. ICES-003: Complies with Canadian ICES-003. For support, visit www.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power/display	Battery discharged/not connected	Place in charger; ensure battery installed correctly.
No dial tone	Base not connected/registered	Check base connections; re-register handset to base.
Poor audio quality	Low battery/interference	Charge handset; move closer to base; avoid other DECT/wireless devices.
Handset not ringing	Ringer off/silent mode	Check ringer settings in menu; ensure not in silent mode.
Cannot register handset	Base in wrong mode	Put base in registration/search mode; follow steps within time limit.

Reset: Menu > Settings > System > Reset to Factory Defaults (note: erases all settings).

Service: Contact your Mitel system administrator or authorized Mitel service provider.