Mitel 8568 Telephone Manual

The Mitel 8568 is a feature-rich business IP telephone designed for professional office environments. It offers high-quality audio, a large color display, programmable keys, support for multiple lines, and integration with Mitel communication platforms. Below are key sections covering features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Large color LCD display, programmable line/feature keys, built-in speakerphone, headset port, Ethernet ports (LAN and PC), and hearing aid compatible handset.

Installation

Unpack and inspect contents. Place on stable, flat surface.

1. Connect to network: Use Ethernet cable from switch/router to LAN port.
2. Connect PC (optional): Use second Ethernet cable from PC port to computer.
3. Connect handset: Plug coiled handset cord into handset jack.
4. Apply power: Use PoE from switch or connect external power adapter.

WARNING! Use only Mitel-approved power adapter. Ensure proper ventilation around the phone.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network configuration: Phone may obtain IP automatically via DHCP or require manual setup.
2. Server registration: Enter IP address or domain of Mitel communication server.
3. User credentials: Enter extension number and password as provided by administrator.
4. Basic settings: Set language, time zone, and ring tone preferences.

CAUTION! Do not unplug during firmware updates. Contact administrator for server details.

Specifications

• Display: 4.3-inch color TFT LCD, 480 x 272 pixels.
• Network: 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
• Audio: HD Voice (wideband), G.711, G.722, G.729 codecs.
• Programmable Keys: Up to 24 configurable keys (depending on model).
• Ports: Two Ethernet (LAN/PC), RJ9 headset, RJ11 handset.
• Power Consumption: 3.5W typical, 5W maximum with accessories.
• Operating Temperature: 0°C to 40°C (32°F to 104°F).
• Compliance: FCC Part 15, CE, RCM, UL/CSA.

Controls and Settings

Access menu via dedicated MENU button or soft keys. Navigation: 4-way navigation cluster with center SELECT button.

Key Functions: HANDSFREE (speakerphone), MUTE, HEADSET, VOLUME UP/DOWN, MESSAGES, HOLD, TRANSFER, CONFERENCE, REDIAL.

Settings Menu: User Preferences (language, ring tones, display contrast), Call Settings (forwarding, call waiting), Network Configuration (IP settings, server), Programmable Keys (assign functions). Administrator Settings: Accessed via web interface for advanced configuration.

Connecting to Network

LAN: Connect Ethernet cable to LAN port. PC Pass-Through: Connect computer to PC port for network sharing.

1. Ensure network switch/router is powered on and operational.
2. Use Category 5e or higher Ethernet cable for connections.
3. Verify link LED illuminates on phone's Ethernet port.
4. Check IP address assignment via phone's menu (Settings > Status > Network).

Tip: For PoE operation, ensure switch supports IEEE 802.3af or use injector.

Basic Operations

Making and receiving calls, hold, transfer, conference.

1. Make call: Lift handset or press HANDSFREE, dial number, or use speed dial.
2. Answer call: Lift handset, press HANDSFREE, or press flashing line key.
3. Hold: Press HOLD button during active call.
4. Transfer: Press TRANSFER, dial target number, announce call, press TRANSFER again.
5. Conference: Press CONFERENCE during call, dial second party, press CONFERENCE to join.
6. Volume adjustment: Use VOLUME keys during call or in idle state for ringer.
7. Mute: Press MUTE to disable microphone (LED illuminates when active).

WARNING! Emergency calls may require direct analog line; verify with administrator.

Advanced Features

Speed Dial: Program frequently dialed numbers to programmable keys. Call Forwarding: Redirect calls to another number via settings menu. Call Logs: View missed, received, and dialed calls. Directory: Personal and corporate directory access. XML Applications: Support for custom web-based applications on display.

Care & Maintenance

Unplug power before cleaning. Use soft, dry cloth for display and housing. For stubborn marks, dampen cloth with water only; no solvents.

CAUTION! Do not use abrasive cleaners or spray liquids directly on phone. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE Mark: Conforms to European EMC and safety directives. Industry Canada ICES-003: Complies with Canadian EMI standards. Copyright © Mitel Networks Corporation. All trademarks are property of their respective owners. For support, visit www.mitel.com or contact authorized Mitel partner.

Troubleshooting

Reset: Settings > System > Reset to factory defaults (requires administrator password).

Service: Contact Mitel technical support or authorized service provider.