Mitel 5340e User Manual

The Mitel 5340e is an advanced IP desktop phone designed for business communications, featuring a high-resolution color display, support for multiple lines, integrated Gigabit Ethernet, Power over Ethernet (PoE), wideband audio, programmable keys, and compatibility with Mitel communication platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Phone Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color LCD display, Handset, Base unit, Ethernet ports, Programmable keys, Volume controls.

Feature	Description
Display	High-resolution color LCD with backlight
Audio	Wideband audio support for superior sound quality
Network	Dual Gigabit Ethernet ports with PoE support
Programmable Keys	Configurable for speed dial, line appearances, features
Headset Port	For hands-free communication
Message Waiting Indicator	LED for voicemail notifications
Volume Controls	Separate controls for handset, speaker, ringer
Conference Capability	Support for multi-party conference calls
Hold/Transfer	Standard call handling features
Power	PoE or optional AC power adapter

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable to connect LAN port to network switch.
Connect PC: Use second Ethernet port to connect to computer if needed.
Connect handset: Plug handset cord into designated jack.
Power connection: Use PoE from switch or connect AC power adapter.

WARNING! Use only approved power sources. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow initialization process.

Network registration: Phone will automatically obtain IP address and register with server.
Configure settings: Use web interface or phone menu to set language, time, and user preferences.
Program keys: Assign functions to programmable keys through configuration menu.
Test features: Make test call to verify audio quality and functionality.

CAUTION! Do not expose to liquids or extreme temperatures.

Specifications

Display: 3.5-inch color LCD with 320x240 resolution.
Audio: Wideband audio (G.722), handset and speakerphone.
Network: Dual 10/100/1000 Mbps Ethernet ports, IEEE 802.3af PoE.
Protocols: SIP, Mitel proprietary protocols.
Programmable Keys: Up to 24 configurable keys.
Power Consumption: 3.5W typical, 5W maximum.
Operating Temperature: 0°C to 40°C (32°F to 104°F).
Dimensions: 8.5 x 9.5 x 7.5 inches (216 x 241 x 191 mm).

Controls and Settings

Access menu via dedicated Menu button. Navigation: Four-way navigation cluster with center Select button.

Front Panel: LCD display, soft keys, navigation cluster, volume controls, headset jack.

Basic Settings: Language, time/date, display contrast, ring tones. Advanced Settings: Network configuration, SIP settings, feature activation. Programmable Keys: Configure through web interface or phone menu for speed dial, call forwarding, etc.

Connecting Devices

Network: Ethernet cable to LAN port. PC: Second Ethernet port for pass-through. Headset: Standard 3.5mm headset jack.

Turn off phone before connecting additional devices.
Use certified Ethernet cables for network connections.
Connect headset to dedicated jack for hands-free operation.

Tip: Use quality cables to ensure optimal network performance.

Using Phone Features

Supports basic and advanced telephony features.

Making calls: Lift handset or press Speaker button, dial number.
Answering calls: Press Answer soft key or lift handset.
Hold: Press Hold button during active call.
Transfer: Press Transfer, dial destination, complete transfer.
Conference: Press Conference, dial participants, merge calls.
Voicemail: Press Messages button or dial voicemail access number.
Call Forwarding: Configure through phone menu or web interface.
Speed Dial: Program frequently called numbers to programmable keys.

WARNING! Do not disassemble device; refer servicing to qualified personnel.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume controls for ringer, handset, speaker. Large Font Display: Option for larger text on display.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth; avoid abrasive cleaners.

CAUTION! Do not use alcohol, solvents, or harsh chemicals on surfaces.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European compliance. Copyright © Mitel Networks Corporation. For support, visit www.mitel.com or contact authorized service provider.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/connection	Check PoE switch or power adapter; ensure cable securely connected.
No network connection	Cable/configuration	Verify Ethernet cable; check network settings; restart phone.
No audio	Volume settings/connections	Adjust volume controls; check handset cord; verify audio settings.
Display issues	Settings/power	Adjust contrast/brightness; restart phone; check for firmware updates.
Registration failure	Network/SIP configuration	Verify SIP credentials; check network connectivity; contact administrator.

Reset: Menu > Settings > System > Reset to factory defaults if needed.

Service: Contact authorized Mitel service provider or visit www.mitel.com/support