Mitel 5340e Phone Manual

The Mitel 5340e is a feature-rich IP phone designed for business environments, offering high-quality audio, a large graphical display, programmable keys, support for multiple lines, and integration with Mitel communication platforms. Below are key sections covering features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Large backlit graphical display, programmable feature keys, hands-free speakerphone, headset jack, Ethernet ports, and intuitive navigation controls.

Installation

Unpack and inspect contents. Place phone on stable surface near network outlet.

1. Connect to network: Use Ethernet cable to connect LAN port to network switch.
2. Connect PC (optional): Use second Ethernet port to connect to computer.
3. Power the phone: Use PoE from switch or connect external power adapter.
4. Connect handset: Plug coiled handset cord into handset jack.
5. Connect headset (optional): Plug into 3.5mm headset jack.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow initialization prompts.

1. Network configuration: Phone obtains IP address via DHCP by default.
2. Server configuration: Enter IP address of Mitel communication server if required.
3. Extension setup: Enter extension number and credentials as provided by administrator.
4. Personalize settings: Set language, time format, ring tones via options menu.
5. Test functionality: Make test call to verify audio and network connectivity.

CAUTION! Do not unplug during initialization. Contact administrator for server details.

Specifications

• Display: 132 x 64 pixel graphical LCD with backlight.
• Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE compliant.
• Audio: Wideband audio, G.711, G.729 codec support.
• Programmable Keys: 24 configurable feature keys.
• Ports: Two Ethernet, handset, headset, external power.
• Protocols: SIP, Mitel proprietary protocols.
• Power Consumption: 3.5W typical with PoE.
• Operating Temperature: 0°C to 40°C (32°F to 104°F).
• Dimensions: 225mm W x 200mm D x 185mm H.
• Weight: 1.2 kg (2.65 lbs).

Controls and Settings

Access menu via navigation keys and soft keys. Front Panel: Handset, display, programmable keys, volume controls, mute, headset, speakerphone.

Soft Keys: Context-sensitive for call handling and features.

Settings Menu: Language, time/date, ring tones, display contrast, network configuration. Programmable Keys: Assign speed dial numbers, line appearances, call park, transfer, conference. Audio Settings: Adjust handset, speaker, ringer volume; enable/disable wideband audio.

Connecting to Network

Two Ethernet ports support daisy-chaining to PC.

1. Turn off phone and network equipment before connecting.
2. Connect LAN cable from network switch to phone's LAN port.
3. Connect PC to phone's PC port if using single network drop.
4. Power on switch, then phone.
5. Verify network link LEDs are illuminated.

Tip: Use Category 5e or higher Ethernet cables for optimal performance.

Basic Operations

Making and receiving calls, hold, transfer, conference.

1. Make call: Lift handset or press speakerphone, dial number, press Dial soft key.
2. Answer call: Lift handset, press speakerphone, or press Answer soft key.
3. End call: Hang up handset or press End Call soft key.
4. Hold: Press Hold button during active call.
5. Transfer: Press Transfer, dial target number, announce call, press Transfer again.
6. Conference: Press Conference, dial first participant, press Conference again, dial second participant.
7. Redial: Press Redial button or access from call log.
8. Volume adjustment: Use volume keys during call for handset/speaker, idle for ringer.

WARNING! Emergency calls may require direct dialing; verify with administrator.

Advanced Features

Speed Dial: Program frequently dialed numbers to programmable keys. Call Forwarding: Enable via menu or feature code. Voicemail: Access with dedicated button or dial voicemail number. Do Not Disturb: Activate to silence ringer. Call Log: View missed, received, and dialed calls.

Care & Maintenance

Unplug power before cleaning. Use soft, dry cloth for display and housing. Avoid liquids and abrasive cleaners.

CAUTION! Do not use aerosol sprays; keep away from heat sources and moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. CE marked for European compliance. Copyright © Mitel Networks Corporation. For support, visit www.mitel.com or contact authorized Mitel dealer.

Troubleshooting

Reset: Options > System > Reset to default if required.

Service: Contact Mitel support or authorized dealer for hardware issues.