Mitel 5340 Phone Manual

The Mitel 5340 is a feature-rich IP phone designed for business environments, offering high-quality audio, a large graphical display, programmable keys, support for multiple lines, and integration with Mitel communication platforms. Below are key sections for features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large backlit graphical display, programmable feature keys, hands-free speakerphone, headset jack, Ethernet ports, and support for multiple lines.

Feature	Description
Graphical Display	High-contrast backlit LCD for call information and menus
Programmable Keys	Configurable for speed dial, line appearances, and features
Speakerphone	Full-duplex hands-free operation
Headset Jack	For use with compatible headsets
Dual Ethernet Ports	10/100 Mbps for phone and PC connection
Multiple Line Support	Supports up to 4 call appearances
Volume Controls	Separate controls for handset, speaker, and ringer
Message Waiting Indicator	LED for visual message notification
Mute	Mutes microphone during calls
Power over Ethernet (PoE)	Supported for simplified installation

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable to connect LAN port to network switch.
Connect PC: Use second Ethernet port to connect computer if needed.
Connect handset: Plug coiled handset cord into handset jack.
Power the phone: Use PoE or connect AC power adapter if required.

WARNING! Use only approved power adapters. Ensure proper ventilation around the device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone will obtain IP address via DHCP automatically.
Server configuration: Enter server address if required by your system administrator.
Extension setup: Enter your extension number and authentication credentials.
Feature configuration: Program feature keys according to your needs.

CAUTION! Do not disconnect during firmware updates. Ensure stable network connection.

Specifications

Display: 128 x 64 pixel graphical LCD with backlight.
Audio: Wideband audio support, G.711, G.729 codecs.
Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE compliant.
Protocols: SIP, MiNet protocol support.
Memory: 4 programmable feature keys.
Power: PoE or 48V DC power adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Dimensions: 8.5" x 8.5" x 6.5" (approx).

Controls and Settings

Access menu via MENU button. Navigation: Use arrow keys and SELECT button.

Front Panel: Handset, display, soft keys, navigation cluster, volume controls, mute, headset, speakerphone.

Basic Settings: Time/date, display contrast, ring tones, volume levels. Network Settings: IP configuration, VLAN, QoS. Feature Settings: Call forwarding, do not disturb, speed dials. System Settings: Firmware update, factory reset.

Connecting Devices

Network: Ethernet cable to LAN port. PC: Second Ethernet port. Headset: 2.5mm or RJ9 headset jack.

Turn off devices before connecting cables.
Connect Ethernet cable securely until click is heard.
For headset use, ensure compatibility with phone jack.

Tip: Use quality CAT5e or higher cables for best performance.

Advanced Features

Supports call transfer, conference calling, call parking, and more.

Make call: Lift handset or press speakerphone, dial number.
Answer call: Lift handset, press speakerphone, or press ANSWER soft key.
Transfer call: Press TRANSFER, dial target, press TRANSFER again.
Conference call: Press CONFERENCE, dial first party, press CONFERENCE again, dial second party.
Call forward: Menu > Call Features > Call Forward, set destination.
Do not disturb: Press DND key or enable via menu.
Speed dial: Program keys for one-touch dialing.
Message waiting: Visual LED and display indication.

WARNING! Do not use liquid cleaners on display or keypad.

Accessibility Features

Adjustable ring volume and tone. Visual message waiting indicator. Large display with adjustable contrast. Headset compatibility for hands-free operation.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth only; no liquids or aerosols.

CAUTION! Do not spray liquids directly on phone. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Mitel Networks Corporation. For support, visit www.mitel.com or contact your system administrator.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display	Power/connection	Check power source; ensure cables are secure; verify PoE switch.
No dial tone	Network/configuration	Check Ethernet connection; verify IP configuration; contact administrator.
Poor audio quality	Network/device	Check network QoS settings; verify handset connection; test with headset.
Keys not responding	Software	Restart phone; check for firmware updates; factory reset if needed.
Cannot make calls	Configuration	Verify extension is registered; check dial plan; contact administrator.

Reset: Menu > Settings > System > Reset to factory defaults.

Service: Contact your system administrator or visit www.mitel.com