Mitel 5340 IP Phone Manual

The Mitel 5340 IP Phone is a feature-rich business-grade VoIP telephone designed for reliable communication in professional environments. It offers high-quality audio, a large graphical display, programmable keys, support for multiple lines, and integration with Mitel communication platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Network 7. Basic Call Handling 8. Advanced Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large backlit graphical display, 24 programmable feature keys, integrated Gigabit Ethernet switch, headset port, hearing aid compatible handset, speakerphone.

Feature	Description
Display	Large graphical LCD with backlight for clear visibility
Programmable Keys	24 configurable keys for speed dial, line appearances, features
Network Ports	Dual 10/100/1000 Mbps Ethernet ports with PoE support
Audio	Wideband audio support, HD voice quality
Handset	Hearing aid compatible (HAC) with adjustable volume
Speakerphone	Full-duplex speakerphone for hands-free conversation
Headset Port	3.5mm jack for headset connectivity
Message Waiting Indicator	LED for visual voicemail notification
Power Options	Power over Ethernet (PoE) or external power adapter
Firmware	Field-upgradable for feature enhancements

Installation

Unpack and inspect contents. Place on stable surface near network connection.

Connect to network: Use Ethernet cable from wall jack to LAN port on phone.
Connect computer (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: Use PoE or plug power adapter into DC jack and wall outlet.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow initialization process.

Network configuration: Phone obtains IP address via DHCP automatically.
Server registration: Phone contacts configured provisioning server for configuration.
User configuration: Enter extension number and password if prompted.
Feature key programming: Configure programmable keys via web interface or phone menu.

CAUTION! Do not disconnect power during firmware upgrade.

Specifications

Display: 320 x 160 pixel graphical LCD with white backlight.
Network: Dual 10/100/1000 Mbps Ethernet ports, IEEE 802.3af PoE.
Audio: G.711, G.722, G.729 codec support, wideband audio capable.
Programmable Keys: 24 physical keys with dual-color LEDs.
Physical Dimensions: 9.1" x 10.6" x 7.1" (W x D x H).
Weight: 3.3 lbs (1.5 kg).
Power Consumption: 3.5W typical, 5W maximum.
Operating Temperature: 32°F to 104°F (0°C to 40°C).
Supported Protocols: SIP, MiNet, TCP/IP, UDP, RTP, RTCP, DHCP, TFTP.

Controls and Settings

Access menu via MENU button. Navigation: 4-way navigation cluster with OK button.

Key Functions: HOLD, TRANSFER, CONFERENCE, MESSAGE, VOLUME, MUTE, HEADSET, SPEAKER, REDIAL.

Settings Menu: User Preferences (ring tone, volume, display contrast), Call Features (call forward, do not disturb), Network Settings (view IP address), System Information (firmware version). Programmable Keys: Configure via web interface for speed dial, BLF, line appearances, feature access.

Connecting to Network

LAN port: Connect to network switch. PC port: Connect to computer for pass-through.

Ensure network switch provides PoE or connect power adapter.
Use Category 5e or better Ethernet cable.
Verify link LED illuminates on phone.
Check IP address assignment via phone menu (Settings > Status > Network).

Tip: For PoE, ensure switch supports IEEE 802.3af standard.

Basic Call Handling

Make, answer, and manage calls.

Make call: Lift handset or press SPEAKER, dial number, press DIAL or wait.
Answer call: Lift handset, press SPEAKER, or press flashing line key.
End call: Replace handset or press SPEAKER/OFF.
Hold: Press HOLD button during active call.
Transfer: Press TRANSFER, dial target, announce call, press TRANSFER again.
Conference: Press CONFERENCE during call, dial third party, press CONFERENCE to join.
Redial: Press REDIAL to call last dialed number.
Mute: Press MUTE during call to mute microphone.

WARNING! Emergency calls may require direct connection to PSTN.

Advanced Features

Call Forwarding: Configure via menu or feature code. Do Not Disturb: Activate to send calls directly to voicemail. Speed Dial: Assign to programmable keys. Busy Lamp Field (BLF): Monitor extension status. Voicemail: Access with MESSAGE button or dial voicemail number. Headset Operation: Press HEADSET button to use headset instead of handset.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth; avoid liquids entering phone.

CAUTION! Do not use abrasive cleaners or solvents. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European compliance. Ringer equivalence: 0.4B. Hearing Aid Compatibility: Meets FCC requirements. For support, visit www.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source	Check PoE switch or power adapter connection; verify outlet.
No network connection	Cable/DHCP	Check Ethernet cable; verify link LED; restart phone.
No dial tone	Registration	Check IP address; verify server configuration; contact administrator.
Poor audio quality	Network/device	Check network congestion; verify handset cord connection.
Display blank	Power/contrast	Check power; adjust display contrast in settings menu.
Cannot program keys	Configuration	Access web interface; verify user permissions; reload configuration.

Reset: Menu > Settings > System > Reset to default if needed.

Service: Contact authorized Mitel service provider or visit www.mitel.com/support