Mitel 5330 IP Phone Manual

The Mitel 5330 IP Phone is a feature-rich business communication device supporting VoIP protocols, offering high-quality audio, a backlit graphical display, programmable keys, headset compatibility, and integration with Mitel communication platforms. Below are key sections for features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Graphical LCD display with backlight, Handset, Programmable Line/Feature keys, Navigation cluster, Volume controls, Headset jack, Ethernet ports.

Feature	Description
Graphical Display	Backlit LCD for call information and menus
Programmable Keys	Configurable for line appearances, speed dial, features
Handsfree Speakerphone	Full-duplex for natural conversations
Headset Port	2.5mm or RJ9 for headset connectivity
Dual Ethernet Ports	10/100 Mbps for network and PC pass-through
Power over Ethernet (PoE)	IEEE 802.3af compliant
Volume Controls	Independent for handset, speaker, ringer
Message Waiting Indicator	LED for voicemail alerts
Navigation Cluster	4-way navigation and select keys
Mute Key	Red LED indicates active mute

Installation

Unpack and inspect contents. Place on stable surface.

Connect to Network: Plug Ethernet cable from switch into LAN port.
Connect PC (optional): Use PC port to connect computer.
Apply Power: Use PoE from switch or connect external power adapter.
Connect Handset: Plug coiled handset cord into handset jack.
Connect Headset (optional): Plug into headset jack.

WARNING! Use only approved power adapters. Ensure network cables are securely connected.

First-Time Setup

Phone will boot and attempt to obtain configuration from network.

Initial Boot: Wait for phone to initialize and display main idle screen.
Check Registration: Verify extension number and status on display.
Configure Preferences: Press Settings key to adjust time, ring tones, display contrast.
Program Keys: Use administrator web interface or phone menu to assign functions to programmable keys.
Test Call: Make a test call to verify audio quality and features.

CAUTION! Do not disconnect power during firmware updates.

Specifications

Display: 132 x 64 pixel graphical LCD with backlight.
Audio: Wideband audio support (G.722), HD Voice capable.
Network: Dual 10/100 Mbps Ethernet ports, IEEE 802.3af PoE.
Protocols: SIP, MiNet (Mitel proprietary).
Programmable Keys: Up to 24 configurable keys (model dependent).
Power Supply: 48V DC via PoE or external power adapter.
Operating Temperature: 0°C to 40°C (32°F to 104°F).
Compliance: FCC Part 15, Class B; CE marked.

Controls and Settings

Access menus via Settings key or web interface. Front Panel: Handset, Display, Navigation cluster, Programmable keys, Volume controls, Mute, Headset, Speakerphone.

Key Functions: Hold, Transfer, Conference, Forward, Message, Redial, Settings, Directory, Headset, Mute, Speakerphone.

Settings Menu: Time/Date, Ring Tones, Display Contrast, Language, Network Configuration, Key Programming. Web Interface: Advanced configuration via IP address (username/password required).

Connecting Devices

Network: LAN port to switch. PC: PC port to computer NIC. Headset: 2.5mm or RJ9 jack.

Ensure phone is powered off before connecting cables.
Use Cat5e or better Ethernet cables for network connections.
For headset use, configure phone settings for headset mode.
Verify link and activity LEDs on Ethernet ports.

Tip: Label cables for easy identification during maintenance.

Advanced Features

Supports call handling, messaging, and productivity features.

Call Handling: Hold, Transfer, Conference, Call Park.
Speed Dial: Assign numbers to programmable keys.
Directory: Access corporate or personal directory.
Call Logs: View missed, received, and dialed calls.
Forwarding: Set call forward all, busy, no answer.
Do Not Disturb (DND): Activate to silence ringer.
Message Waiting: Visual LED and on-screen indicator.
Network Statistics: View via web interface for diagnostics.

WARNING! Configuration changes may affect system operation; consult administrator.

Accessibility Features

Adjustable Ring Tones: Select volume and pattern. Display Contrast: Adjust for visibility. Hearing Aid Compatible: Handset meets FCC requirements. Large Font Option: Available in display settings.

Care & Cleaning

Disconnect power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or sprays.

CAUTION! Avoid moisture entering openings. Do not submerge any part of the phone.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for commercial environments. CE: Complies with European directives. Copyright © Mitel Networks Corporation. All trademarks are property of their respective owners. For technical support, visit support.mitel.com or contact your authorized Mitel dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display/power	Power/PoE issue	Check Ethernet cable/PoE switch; verify power adapter connection.
No network registration	Network config	Verify IP settings; check VLAN configuration; restart phone.
One-way/no audio	Network/configuration	Check QoS settings; verify codec configuration; test with direct connection.
Keys not working	Configuration	Reboot phone; reprogram keys via web interface.
Poor audio quality	Network congestion	Enable QoS on network; check for packet loss; verify cable integrity.

Reset: Hold # key during boot for factory reset (erases all configuration).

Service: Contact authorized Mitel dealer or visit support.mitel.com.