Mitel 5324 IP Phone Manual

The Mitel 5324 IP Phone is a feature-rich business telephone designed for use with Mitel IP telephony systems. It offers high-quality audio, a clear display, programmable keys, support for multiple lines, and integration with corporate communication networks. Below are key sections covering features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: LCD display with backlight, programmable feature keys, handset with noise-canceling microphone, headset port, Ethernet ports for network connection, and power adapter.

Installation

Unpack and inspect contents. Place phone on stable surface near network outlet.

1. Connect to network: Plug Ethernet cable from network switch into LAN port.
2. Connect PC: Use second Ethernet port to connect computer if needed.
3. Connect handset: Insert coiled cord into handset jack.
4. Power the phone: Connect power adapter or use PoE if supported.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow initialization prompts.

1. Network configuration: Phone may obtain IP automatically via DHCP.
2. Server assignment: Contact administrator for IP address of call server.
3. Set user preferences: Use menu to set language, time, date.
4. Program keys: Assign functions to programmable keys as needed.

CAUTION! Do not unplug during firmware update. Keep away from liquids.

Specifications

• Display: 2-line, 24-character backlit LCD.
• Network: 10/100 Mbps Ethernet, supports PoE (802.3af).
• Audio: Wideband audio support, noise-canceling microphone.
• Protocols: SIP, MiNet (Mitel proprietary).
• Power: 48V DC power adapter or PoE.
• Dimensions: Standard desktop phone size.
• Operating Temp: 0°C to 40°C (32°F to 104°F).
• Compliance: FCC Part 15, CE, RoHS.

Controls and Settings

Access settings via MENU button. Front Panel: Handset, display, soft keys, navigation keys, volume controls.

Key Functions: HOLD, TRANSFER, CONFERENCE, REDIAL, MUTE, HEADSET, SPEAKERPHONE.

Settings Menu: User Preferences (language, contrast), Network Settings (IP configuration), Call Features (forwarding, voicemail), System Information (firmware version). Programmable Keys: Assign speed dial numbers or feature codes.

Connecting to Network

Use Ethernet cables for network and optional PC connection.

1. Turn off phone before connecting cables.
2. Connect network cable to LAN port.
3. Connect PC to PC port if using pass-through.
4. Power via adapter or PoE switch.

Tip: Verify link lights on Ethernet ports after connection.

Basic Call Handling

Supports making, receiving, and managing calls.

1. Make call: Lift handset or press SPEAKERPHONE, dial number.
2. Answer call: Lift handset or press SPEAKERPHONE/HEADSET.
3. End call: Hang up handset or press SPEAKERPHONE.
4. Hold: Press HOLD button; resume by pressing line key.
5. Mute: Press MUTE during call to mute microphone.
6. Transfer: Press TRANSFER, dial target, complete transfer.
7. Conference: Press CONFERENCE to add multiple parties.

WARNING! Do not use excessive force on keys or handset.

Advanced Features

Call Forwarding: Set via menu or feature codes. Voicemail: Access with message waiting indicator. Speed Dial: Program numbers to keys. Headset Mode: Press HEADSET to toggle.

Care & Maintenance

Unplug before cleaning. Use slightly damp cloth; avoid abrasive cleaners.

CAUTION! Do not spray liquids directly on phone. Keep vents clear.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked for European market. Copyright © Mitel Networks Corporation. For support, visit www.mitel.com or contact authorized service provider.

Troubleshooting

Reset: Menu > Settings > Reset to factory defaults if needed.

Service: Contact network administrator or Mitel support.